1.Introduction
1.1 World Retail Congress Ltd. respects your right to privacy. This Privacy Notice explains who we are, how we collect, share and use personal information about you, and how you can exercise your privacy rights.
1.2 If you have any questions or concerns about our use of your personal information, then please contact us using the contact details provided at the bottom of this Privacy Notice.
1.3 We recommend that you read this Privacy Notice in full to ensure you are fully informed.
2. What do we do?
2.1 World Retail Congress Ltd is a provider of business information and organises a the World Retail Congress and is headquartered in the United Kingdom. Our services help businesses to succeed by delivering information, networking and solutions to customers and companies.
2.2 For more information about World Retail Congress Ltd, please see the “About” section of our Website at https://www.worldretailcongress.com/about-world-retail-congress
3. What personal information does World Retail Congress Ltd collect and why?
The personal information that we may collect about you broadly falls into the following categories:
Information that you provide voluntarily
3.1 Certain parts of our Website may ask you to provide personal information voluntarily: for example, we may ask you to provide your contact details in order to register an account with us, to subscribe to marketing communications from us, to receive subscriptions and attendance at events and/or to submit enquiries to us. The personal information that you are asked to provide, and the reasons why you are asked to provide it, will be made clear to you at the point we ask you to provide your personal information.
Information that we collect automatically
3.2 When you visit our Website, we may collect certain information automatically from your device. In some countries, including countries in the European Economic Area, this information may be considered personal information under applicable data protection laws.
3.3 Specifically, the information we collect automatically may include information like your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location) and other technical information. We may also collect information about how your device has interacted with our Website, including the pages accessed and links clicked. Collecting this information enables us better to understand the visitors who come to our Website, where they come from, and what content on our Website is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our Website to our visitors.
3.4 Some of this information may be collected using cookies and similar tracking technology.
Information that we obtain from third party source
3.5 From time to time, we may receive personal information about you from third party sources, but only where we have checked that these third parties either have your consent or are otherwise legally permitted or required to disclose your personal information to us.
3.6 The types of information we collect from third parties include credit or debit card details and we use the information we receive from these third parties to collect payment for subscriptions and attendance at events.
3.7 We may also collect information about you from public sources (such as public databases and social media websites). This is to ensure we have accurate, up to date or necessary information for us to communicate with you or to provide the best possible service. The types of information we may collect includes personal details and contact information (including postal address and telephone numbers).
4. With whom does World Retail Congress Ltd share my personal information?
We may disclose your personal information to the following categories of recipients:
4.1 to our third party services providers who provide data processing services to us (for example, to support the delivery of, provide functionality on, or help to enhance the security of our Website, to carry out audits to certify circulation), or who otherwise process personal information for purposes that are described in this Privacy Notice or notified to you when we collect your personal information.
4.2 to any competent law enforcement body, regulatory, government agency, court or other third party where we believe disclosure is necessary (i) as a matter of applicable law or regulation, (ii) to exercise, establish or defend our legal rights, or (iii) to protect your vital interests or those of any other person;
4.3 to a potential buyer (and its agents and advisers) in connection with any proposed purchase, merger or acquisition of any part of our business, provided that we inform the buyer it must use your personal information only for the purposes disclosed in this Privacy Notice;
4.4 to any other person with your consent to the disclosure.
5. Legal basis for processing personal information (EEA and UK visitors only)
5.1 If you are a visitor from the European Economic Area or the United Kingdom, our legal basis for collecting and using the personal information described above will depend on the personal information concerned and the specific context in which we collect it.
5.2 However, we will normally collect personal information from you only where we have your consent to do so, where we need the personal information to perform a contract with you, or where the processing is in our legitimate interests and not overridden by your data protection interests or fundamental rights and freedoms. In some cases, we may also have a legal obligation to collect personal information from you or may otherwise need the personal information to protect your vital interests or those of another person.
5.3 If we ask you to provide personal information to comply with a legal requirement or to perform a contract with you, we will make this clear at the relevant time and advise you whether the
provision of your personal information is mandatory or not (as well as of the possible consequences if you do not provide your personal information).
5.4 Similarly, if we collect and use your personal information in reliance on our legitimate interests (or those of any third party), we will make clear to you at the relevant time what those legitimate interests are.
5.5 If you opt-out of, or withdraw your consent from, receiving our marketing communications but subsequently use our product or service (for example, by downloading a report or registering to an event), we will treat your prior opt-out or withdrawal of consent (as the case may be) in respect of such product or service as overridden by such subsequent interaction with our products or services. We may then use your personal information in reliance on our legitimate interests or on the basis of consent (where applicable). Your data protection rights as set out in section 11 below will of course continue to apply.
5.6 f you have questions about or need further information concerning the legal basis on which we collect and use your personal information, please contact us using the contact details provided under the “How to contact us” heading below.
6. Cookies and similar tracking technology
We use cookies and similar tracking technology (collectively, “Cookies”) to collect and use personal information about you, including to serve interest-based advertising.
7.How does World Retail Congress Ltd keep my personal information secure?
We use appropriate technical and organisational measures to protect the personal information that we collect and process about you. The measures we use are designed to provide a level of security appropriate to the risk of processing your personal information. Specific measures we use include:
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encrypting your personal information in transit;
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the pseudonymisation and encryption of personal data on supported systems;
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the ability to ensure the ongoing confidentiality, integrity, availability and resilience of processing systems and services; and
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the ability to restore the availability and access to personal data in a timely manner in the event of a physical or technical incident.
8. Data retention
8.1 We retain personal information we collect from you where we have an ongoing legitimate business need to do so for example, to provide you with a service you have requested or to comply with applicable legal, tax or accounting requirements.
8.2 When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymise it or, if this is not possible, then we will securely store your personal information and isolate it from any further processing until deletion is possible.
9. Automated decision-making
9.1 In some instances, our use of your personal information may result in automated decisions being taken (including profiling) that legally affect you or similarly significantly affect you.
9.2 Automated decisions mean that a decision concerning you is made automatically on the basis of a computer determination (using software algorithms), without our human review. For example, we use automated decisions to enhance your experience with the Websites. We have
implemented measures to safeguard the rights and interests of individuals, whose personal information is subject to automated decision-making, by checking that all automated decisions benefit you as a user of our services.
9.3 When we make an automated decision about you, you have the right to contest the decision, to express your point of view, and to require a human review of the decision. You can exercise this right by contact us using the contact details provided under the “How to contact us” heading below.
10. Your data protection rights
You have the following data protection rights:
10.1 If you wish to access, correct, update or request deletion of your personal information, you can do so at any time by contacting us using the contact details provided under the “How to contact us” heading below.
10.2 In addition, if you are a resident of the UK or the European Union, you can object to processing of your personal information, ask us to restrict processing of your personal information or request portability of your personal information. Again, you can exercise these rights by contacting us using the contact details provided under the “How to contact us” heading below.
10.3 You have the right to opt-out of marketing communications we send you at any time. You can exercise this right by clicking on the “unsubscribe” or “opt-out” link in the marketing e-mails we send you. To opt-out of other forms of marketing (such as postal marketing or telemarketing), then please contact us at enquiries@worldretailcongress.com or by using the contact details provided under the “How to contact us” heading below.
10.4 Similarly, if we have collected and process your personal information with your consent, then you can withdraw your consent at any time. Withdrawing your consent will not affect the lawfulness of any processing we conducted prior to your withdrawal, nor will it affect processing of your personal information conducted in reliance on lawful processing grounds other than consent.
10.5 You have the right to complain to a data protection authority about our collection and use of your personal information. For more information, please contact your local data protection authority. (Contact details for data protection authorities in the European Economic Area, Switzerland and certain non-European countries (including the US and Canada) are available here.)
10.6 We respond to all requests we receive from individuals wishing to exercise their data protection rights in accordance with applicable data protection laws. We may ask you for additional information to confirm your identity and for security purposes, before disclosing information requested to you.
11. Updates to this Privacy Notice
11.1 We may update this Privacy Notice from time to time in response to changing legal, technical or business developments. When we update our Privacy Notice, we will take appropriate measures to inform you, consistent with the significance of the changes we make. We will obtain your consent to any material Privacy Notice changes if and where this is required by applicable data protection laws.
11.2 You can see when this Privacy Notice was last updated by checking the date displayed at the top of this Privacy Notice.
12. How to contact us
If you have any questions about this Privacy Policy at any time, please contact us using the following details:
The data controller of personal information collected about you through this Website is World Retail Congress Ltd, a limited liability company registered in England (registered number is 15740401) whose registered office is at Preston Park House, South Road, Brighton, BN1 6SB.
You can write to us at the address above (marked for the attention of the Data Protection Officer) or e-mail us at: enquiries@worldretailcongress.com