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The World Retail Congress was delighted to be able to catch up with Paul Marchant, Chief Executive of Primark, to get his reflections on what 2024 has meant to the business and the prospects for 2025. ...

Mastering the AI Revolution in Retail  By Catherine Brien, Partner and Managing Director, AlixPartners  “We tend to overestimate the impact of technology in the short term and underestimate the effect ...

New Models will Change What it Means to be a Retailer  By Malin Andree, Partner - Global Retail, EY 2024 has been a bumpy ride for retailers. Prices, and interest rates have remained stubbornly high. ...

Which retail advertising campaigns impressed the most this year? We asked a selection of top retail marketers and retail experts to select their favourite campaigns from across traditional channels, s ...

Matthew Shay, President and CEO, National Retail Federation   The economy has been much stronger in 2024 than most experts expected, as consumers –supported by a healthy labour market and wage growth ...

Which were the most outstanding new stores of 2024? We asked store design expert, John Ryan, Managing Director, Newstores, for his selection.   Are there times when you feel you should have got out an ...

Retailing has never been easy. It has always been highly competitive but has also had to operate against the macro climate of the day. But in all our conversations with retailers across this year and ...

What do our challenging times mean for retail leaders and leadership teams? The pace of change and the drivers of change means that the role and the qualities of a retail CEO are now very different fr ...

What does the future retail landscape look like as the industry looks beyond an “omnichannel” world?  How will the changing balance of power towards consumers impact the way retailers have to operate ...

The World Retail Congress is proud to be working in partnership again with the International Association of Department Stores to bring together the annual review of this year’s Holiday windows from ar ...