Explore 2025 Themes

In 2025, the World Retail Congress agenda will focus on the drivers for growth for a successful retail business in today's landscape.

Our key content pillars focus on the factors that retailers need to consider across their operations in order to find smart, sustainable growth and meet the demands of their customers, employees, stakeholders and communities. 

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CONSUMERS

Discover innovative strategies to meet evolving customer expectations. Learn how to engage with your audience across multiple platforms, creating personalized experiences that foster loyalty and drive growth.

TEAMS

Explore effective methods for building and nurturing a dynamic, diverse workforce. Gain insights into leadership practices that motivate your team, enhance productivity, and cultivate a culture of innovation.

TECHNOLOGY

Uncover the transformative potential of cutting-edge technologies like AI and Retail Media. Understand how to implement these tools to streamline operations, personalize marketing efforts, and enhance the customer journey.

MODELS

Learn how to develop a resilient and adaptable business model that thrives both online and offline. Discover approaches to expanding into new markets, leveraging emerging channels, and forming strategic partnerships to ensure sustainable growth.

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Explore 2025 Themes

CONSUMERS

TEAMS

TECHNOLOGY

MODELS

JOIN LEADERS SHAPING THE FUTURE OF GLOBAL RETAIL