Faster. Bolder. Smarter.
Retail's New Growth Drivers
The pace of change in retail is constant, fast-moving and essential. In today's landscape, winners are emerging - those who are able to keep pace with new technologies, consumer habits and the operations to support them - but so to are the losers. In this environment, success lies in growth that is sustainable, practical and profitable.
In 2025, we are delighted to return to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.
In a programme developed especially for senior retail leaders, hear from those growing resilient and dynamic businesses; meet global industry figures to learn lessons from across the world and drive smart growth in your own business with insights from those finding success in a new world.
Join us at the Hilton Park Lane, London on 12th - 14th May 2025.
THE NEW RETAIL GROWTH DRIVERS
In 2025, the agenda will focus on the drivers for growth for a successful retail business in today's landscape

Drive retailers to respond to new behaviours, new desires and new needs. Retailers must learn how to go where their customer is and connect with new customers in exciting and different ways.

Drives forward a fast-moving landscape of competition and innovation. Retailers must harness the technologies that serve the business and the customer from AI to Retail Media, and identify and implement the technology that is truly game-changing
BE PART OF SHAPING GLOBAL RETAIL
Attend
Join the annual gathering of World Retail Congress in London 2025 as senior leaders from retailers across the world gather to be challenged, inspired and form lasting partnerships.
Sponsor
It is only through collaboration and partnerships that retailers will truly achieve smart growth and prosper in the long term. Be the top-choice partner and sponsor the Congress.
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An excellent and invaluable opportunity to connect, share and learn from the best retailers and experts in the world.”
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The most interesting retail event I’ve participated in for a very long time. Well done!
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The content here is so wonderful, it’s so amazing and inspiring.
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The best learning experience in retail that I had; the Congress gained me several years of experience in only 3 days.
CONGRESS RESEARCH & INSIGHTS
To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges.
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The World Retail Congress wrapped up in April 2024, seeing industry giants including Alexandre Bompard, Group CEO, Carrefour, Nicolas Houzé, CEO, Galeries Lafayette, Janet Hayes, CEO, Crate and Barrel ...
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This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount ...
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In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m ...
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This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution ...
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Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ...
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The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ...