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Keynote Interview: The Future of Department Stores with Galeries Lafayette and Harrods

17 Apr 2024
Main Stage
Winning Business Models Winning Innovation
Department Stores have long been seen as a dying format - but these leaders are redefining the category and guiding their special stores to new heights. Learn how they have expanded the role of the department store and created new, memorable experiences for customers.
Chairperson
Selvane Mohandas du Ménil, Managing Director - International Association of Department Stores
Speakers
Nicolas Houzé, CEO - Galeries Lafayette
Michael Ward, Managing Director - Harrods

Join retail leaders shaping the future of global retailers