Speakers

Juan Carlos Escribano was appointed CEO of El Palacio de Hierro in August 2015, position which he holds along as Member of the Board of Directors of El Palacio de Hierro.

Holding a degree in Business and Economics and a MBA from London School of Economics,  has worked 30+ years in Buying, Planning, Visual Merchandising and Communications in department stores as well as specialized retail in countries like the UK, Belgium, Germany, USA, México, and his native Spain in companies such as Debenhams, LA Brands (Victoria Secrets, Abercrombie, B&B Works, Express), Tendam Group (Cortefiel, Pedro del Hierro, Springfield, Women Secrets, with presence in 82 Countries reaching 1.3B€).

As El Palacio de Hierro’s CEO, Juan Carlos directly leads a team of 10,600+ staff members; from 2015 (1 billion USD) – 2024 (3.2 billion USD), CAGR by +11.1% Revenues, +17.1% EBITDA and +18.3% Net Profit, and earning the company a stable outlook rating granted by a local AAA rating agency for five consecutive years. Intently focused on maintaining a client-centric approach to business, the development of omnichannel and diversification complement his vision along with making each of the company’s doors unique and community-minded as an homage to each location’s identity; in 2024 El Palacio de Hierro was positioned as the second best store worlwide over Selfridges and Bloomindale’s, this recognition was obtained considering the creation of immersive, luxurious experiences.

Equatity and the wellbeing of all team members both at the workplace and at home are paramount priorities in his administration.

Based in Mexico City where he lives with his wife, Juan Carlos is an avid practitioner of sports as a way to maintain focus and is always on the lookout for new technologic developments that can enhance and drive Retail into the future.