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Faster. Bolder. Smarter.

Retail's New Growth Drivers

The pace of change in retail is constant, and only those who adapt to new technologies, consumer habits, and operations with thrive. In this environment, success lies in growth that is sustainable, practical and profitable.

In 2025, World Retail Congress is returning to London, a city full of inspirational retail concepts, to identify and discuss the new growth drivers that set those at the top of the industry apart from the rest.

With an agenda developed especially for senior retail leaders, you'll gain insights from global figures and gain strategies to drive growth in your business.

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47 

COUNTRIES

5

CONTENT PILLARS

800+ 

ATTENDEES

6

CONTINENTS REPRESENTED

LATEST UPDATES

2025 THEMES

THE NEW RETAIL GROWTH DRIVERS

In 2025, the agenda will focus on the drivers for growth for a successful retail business in today's landscape

View the 2025 agenda

Consumers

Consumers

Discover innovative strategies to meet evolving customer expectations. Learn how to engage with your audience across multiple platforms, creating personalized experiences that foster loyalty and drive growth.

Teams 

Teams 

Explore effective methods for building and nurturing a dynamic, diverse workforce. Gain insights into leadership practices that motivate your team, enhance productivity, and cultivate a culture of innovation.

Technology

Technology

Uncover the transformative potential of cutting-edge technologies like AI and Retail Media. Understand how to implement these tools to streamline operations, personalize marketing efforts, and enhance the customer journey.

Models

Models

Learn how to develop a resilient and adaptable business model that thrives both online and offline. Discover approaches to expanding into new markets, leveraging emerging channels, and forming strategic partnerships to ensure sustainable growth.

EXPLORE 2025 SPEAKERS

BE PART OF SHAPING GLOBAL RETAIL

ATTEND

Connect with global retail leaders at World Retail Congress 2025 in London. Be inspired by bold ideas, forge meaningful partnerships, and shape the future of retail.

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SPONSOR

Position your brand as a must-have partner for growth-focused retailers. Sponsor the Congress to drive influence, build relationships, and lead industry innovation.

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GAIN INSIGHT

Access exclusive reports all year round, packed with actionable insights to help you stay ahead, solve challenges, and spark new thinking.

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CONGRESS RESEARCH & INSIGHTS

To ensure attendees come away with actionable intel, exclusive research reports are published each year around the key themes and challenges. 

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  • The World Retail Congress wrapped up in April 2024, seeing industry giants including Alexandre Bompard, Group CEO, Carrefour, Nicolas Houzé, CEO, Galeries Lafayette, Janet Hayes, CEO, Crate and Barrel ...
  • RETAIL REIMAGINED

    19 Apr 2024
    This years report from Deloitte and World Retail Congress explore one of the five themes for the 2024 Congress 'Winning with Customers'. In luxury retail, customer experience has always been paramount ...
  • In this new report from Boston Consulting Group and World Retail Congress, one of the five congress themes is explored 'Winning with Innovation' and how that can be done. Social media where shoppers m ...
  • This report by AlixPartners and World Retail Congress explores one of the 2024 Congress pillars 'Winning Business models'. A powerful combination of forces is disrupting retail. The digital revolution ...
  • Produced by Retail Week and World Retail Congress, The Global Innovation Report takes a detailed look at retailers and brands spanning 18 international markets for inspiration on new thinking, technol ...
  • The World Retail Congress wrapped up in April 2023, seeing industry giants including Professor Scott Galloway of NYU Stern School of Business, Jennifer Foyle of AE & Aerie, Stuart Machin of M&S and Do ...

 

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JOIN LEADERS SHAPING THE FUTURE OF GLOBAL RETAIL

Prices rise on 4th April 2025

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